Returns & Exchanges

At Smooche, we want you to glow with confidence; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. Please ensure that products are unopened and in their original packaging to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack with Care

Securely place the unused beauty products in their original box to prevent damage during transit.

3

Attach Shipping Label

Download and print your prepaid shipping label from your email and affix it clearly to the outside of your package.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing